Transform Your Home into a Smart Haven

Elevate your smart home experience with the Zigbee Matter Thread Gateway. This powerful hub connects all your smart devices seamlessly, allowing you to control everything from lights to security systems with ease. Say goodbye to incompatibility issues and hello to a truly integrated home automation system.

Key Features

This innovative smart home bridge offers a host of features designed to enhance your living space:

Multi-Platform Compatibility: Supports integration with popular platforms like Siri, HomeKit, SmartThings, Google Assistant, and Alexa, making it easier than ever to control your devices.
Stable Wired Connection: The wired network connection ensures a stable and smooth operation, preventing frequent disconnections and enhancing your smart home reliability.
Two-Way Encryption: Data security is paramount. This gateway uses TLS-based encryption for secure communication, keeping your personal information safe.
Smart Automation: Create customized routines that automate your devices throughout the day, optimizing convenience and energy usage.
Easy Setup: With user-friendly apps, connecting your devices and configuring settings is a breeze, allowing you to enjoy your smart home instantly.

When to Use the Smart Home Hub

The Zigbee Matter Thread Gateway is perfect for anyone looking to streamline their home technology. Whether you are setting up a new smart home system or upgrading your existing one, this hub provides the flexibility and power you need. Ideal for families, tech enthusiasts, and anyone who values convenience and efficiency in their daily lives, this gateway is your go-to solution.

What Makes This Hub Special?

This gateway stands out due to its support for the Matter protocol, which ensures compatibility across a wide range of devices and brands. The ability to link with multiple platforms means you can customize your smart home to fit your lifestyle without worrying about device limitations. Plus, with voice control integration, managing your environment has never been easier—just speak, and your home responds.

Ready to revolutionize your home? Order the Zigbee Matter Thread Gateway today and take the first step towards a smarter, more connected living space. Enjoy the peace of mind that comes with a secure, user-friendly hub that grows with your needs. Your dream smart home awaits!

Shipping & Payment

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Refunds & Returns

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Wisteris (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://delectico.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.